INTRODUCTION
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use the App. By using the App, you consent to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We collect the following categories of information:
- Phone number: Collected for authentication, account creation and notifications.
- Name: Collected to personalise your profile and for communication purposes.
We do not currently collect device identifiers, location, analytics, or other personal data beyond name and phone number. We use Firebase as our backend service to store and manage the data you provide.
HOW WE USE YOUR INFORMATION
We use your personal information solely for the following purposes:
- Authentication and verification.
- Creating and maintaining your account.
- Communicating transaction and booking details, and important notices.
- Providing and improving app functionality.
DATA SHARING & DISCLOSURE
We do not sell or rent your personal information. We may share information with:
- Service Providers (e.g., payment processors and Firebase) to provide the App’s services.
- Law enforcement or government authorities when required by law or to protect our legal rights.
DATA STORAGE & SECURITY
Your data is stored on Firebase servers. We retain your information for as long as your account exists unless you request deletion. We implement industry-standard security measures to protect your information in transit and at rest, but no method of transmission over the internet is completely secure.
YOUR RIGHTS
Account Deletion: You may request deletion of your account and associated personal data at any time by visiting: https://eleganzainfotech.com/delete_account.php or by contacting info@eleganzainfotech.com. At present, we do not provide separate data modification options within the App; please contact us to update your details.
CHILDREN
The App is intended for users aged 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us so we can remove the data.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When changes are material, we will notify users via the App or other communication channels. Continued use after changes constitutes acceptance of the updated policy.
CONTACT
If you have questions or requests regarding your personal data, contact us at:
Email: info@eleganzainfotech.com
Website: eleganzainfotech.com